Milwaukee · answering service · restoration
A 24/7 answering service for Milwaukee restoration companies.
Sevby is built in Elm Grove — minutes from the shops we serve. Riley answers your line in your company's name, day or night, triages the emergency like a dispatcher, and delivers the lead with recording and transcript before the caller has hung up.
Call the demo line and act out a flooded Bay View basement. It makes the point in 90 seconds.
Milwaukee's phones ring at the worst times
This metro breaks pipes for a living. A January polar snap bursts supply lines in Wauwatosa bungalows; a July downpour backs up floor drains across the old housing stock from Bay View to Sherman Park; spring thaw finds every crack in a Brookfield foundation. Those calls come at 2am, on weekends, and during the exact storm surge when every crew in the county is already on a job.
And the homeowner standing in that water doesn't leave a voicemail. They work down the Google results until a human — or something that handles the call like one — answers. Whoever picks up first usually wins the job.
What Riley does on every call
- Answers 24/7 in your company's name — nights, weekends, storm surges, overflow
- Triages like a dispatcher: source, still-active or contained, category (sewage flagged as the biohazard it is), property type, insurance
- Captures and confirms name + callback number
- Delivers the lead — with recording and full transcript — to your inbox in seconds
- Never quotes a price, never promises an arrival time, hands off cleanly when a caller needs a human
One flat price: $299/month, unlimited calls, no per-lead fees, month-to-month. Curious what missed calls cost you first? Run your own numbers.
Serving the Milwaukee metro: Milwaukee · Wauwatosa · West Allis · Brookfield · Waukesha · New Berlin · Menomonee Falls · Oak Creek · Franklin · Greenfield · Elm Grove · and the surrounding counties. (Riley answers wherever your customers call from — you define the service area.)
Common questions
Is this a Milwaukee company or a national call center?
Sevby is a Wisconsin company based in Elm Grove, and Riley only handles restoration calls. No offshore script-readers, no "someone called about water" messages — a triaged lead you can act on, from a company you can actually get on the phone.
Do I have to change my number?
No. Keep your number and forward your line — after-hours only, when the line is busy, or 24/7. Nothing to install, cancel anytime.
What does it cost?
$299/month flat, unlimited calls, no per-lead or per-minute fees, month-to-month.
Put a Milwaukee winter on it — call the demo.
Act out the burst pipe at 2am and see the lead land. If it's not for you, tell us that too.