Sevby

Milwaukee · answering service · restoration

A 24/7 answering service for Milwaukee restoration companies.

Riley answers your line in your company's name, day or night, triages the emergency like a dispatcher, and delivers the lead with recording and transcript before the caller has hung up.

Call the demo line and act out a flooded Bay View basement. It makes the point in 90 seconds.

Milwaukee's phones ring at the worst times

This metro breaks pipes for a living. A January polar snap bursts supply lines in Wauwatosa bungalows; a July downpour backs up floor drains across the old housing stock from Bay View to Sherman Park; spring thaw finds every crack in a Brookfield foundation. Those calls come at 2am, on weekends, and during the exact storm surge when every crew in the county is already on a job.

And the homeowner standing in that water doesn't leave a voicemail. They work down the Google results until a human — or something that handles the call like one — answers. Whoever picks up first usually wins the job.

What Riley does on every call

  • Answers 24/7 in your company's name — nights, weekends, storm surges, overflow
  • Triages like a dispatcher: source, still-active or contained, category (sewage flagged as the biohazard it is), property type, address read back to confirm
  • Captures and confirms name + callback number
  • Delivers the lead — with recording and full transcript — to your inbox in seconds
  • Never quotes a price, never promises an arrival time, takes the number so a real team member calls back when someone wants a human

One flat price: $299/month, unlimited calls, no per-lead fees, month-to-month. Curious what missed calls cost you first? Run your own numbers.

Serving the Milwaukee metro: Milwaukee · Wauwatosa · West Allis · Brookfield · Waukesha · New Berlin · Menomonee Falls · Oak Creek · Franklin · Greenfield · Elm Grove · and the surrounding counties. (Riley answers wherever your customers call from — you define the service area.)

Common questions

Is this a Milwaukee company or a national call center?

Riley only handles restoration calls. No offshore script-readers, no "someone called about water" messages — a triaged lead you can act on, from a company you can actually get on the phone.

Do I have to change my number?

No. Keep your number and forward your line — after-hours only, when the line is busy, or 24/7. Nothing to install, cancel anytime.

What does it cost?

$299/month flat, unlimited calls, no per-lead or per-minute fees, month-to-month.

Put a Milwaukee winter on it — call the demo.

Act out the burst pipe at 2am and see the lead land. If it's not for you, tell us that too.

Sevby answers for restoration companies across the Midwest — Madison & Dane County · Green Bay & the Fox Valley · statewide overview. Riley answers wherever your customers call from; you define the service area.

Free for anyone in the trade: the water damage call script we built Riley on — printable, no email required.