AI receptionist · for contractors and home-service companies
Every call you miss, answered. Only real customers get through.
Hear Riley now (262) 413-0766$299/mo flat
Riley picks up the calls you can't. It screens out the sales pitches and robocalls, asks a real customer the right questions, and sends you the lead — with the recording and full transcript — within seconds of hangup. You call back while they're still yours.
Call and play a customer, or a salesman — or talk to Riley in your browser, answering as YOUR company →
- Source
- Burst pipe under kitchen sink · still active
- Extent
- Spreading across floor, ~20 min
- Property
- Residential · owner-occupied
- Insurance
- not asked — confirm on callback
“A pipe burst under my kitchen sink — there's water all over the floor and it's spreading.”
The problem
The job goes to whoever picks up.
When a customer's call rolls to voicemail, they don't leave a message — they call the next company on the list. And half the calls that do get through aren't customers at all. Missed calls and junk calls are where a small shop's day quietly leaks.
How it works
Three steps, and it's handled.
Forward your line to Sevby — no new number, nothing to install. Riley takes it from there.
Riley answers, in your name
Every call, 24/7, greeted as your company — with a notice that the call may be recorded. Riley never pretends to be a person, and any caller who asks is told right away that it's an AI assistant.
It triages, not just takes a message
Source, severity, whether it's still active, the property, the callback number — Riley gathers what a trained dispatcher would, one question at a time.
The lead hits your inbox in seconds
A clean, structured summary with the recording and full transcript, the moment the call ends. You call the customer back — while they're still yours.
Who gets through
Your phone rings for customers. Not for salespeople.
Most calls a small shop takes after hours aren't customers at all — they're vendors, robocalls, and wrong numbers. Riley works out which is which during the call, and only the real ones reach you.
A burst pipe at 2 a.m.
Full dispatcher intake, then your phone buzzes within seconds — flagged EMERGENCY, with the address and a confirmed callback number. This is the one you drop everything for.
A question about a quote
Captured just as carefully, delivered marked ROUTINE. A real lead you'll want on Monday — without a middle-of-the-night buzz for a job that can wait.
Someone selling you SEO
Ended politely, and it never reaches your phone. It still shows up in your call log, so you can see exactly how many of those Riley handled this week.
What Riley does
A receptionist, not a voicemail box.
Run a heating and cooling company? See Sevby for HVAC. Restoration company? See Sevby for restoration.
24/7, never a voicemail
Nights, weekends, storm surges, and the calls that come in while your crew's already on a job.
Knows an emergency from a quote
Flags urgent calls for a fast callback, routes routine questions calmly, and points real danger to 911.
The lead, in seconds
Structured summary to your inbox the moment a call ends. Emergency leads also text you, or whoever is on call.
Recording + full transcript
Every call captured, so nothing's lost in translation and your team has the full picture before they dial back.
Never oversteps
Never quotes a price, never promises an arrival time, and when a caller wants a human, takes their number so a real team member calls them back.
Honest by design
The recording notice is on every call and isn't configurable. Riley never claims to be human — ask it what it is, or call it a machine, and it tells you plainly, first time, no dodging.
Why Sevby
Not a call center reading from a script.
A generic call center reads from a script and emails you “someone called.” Riley asks what’s going on, whether it’s still happening and where — so the urgency is judged correctly, and the lead you get is one you can actually act on.
- ✓Real triage. An emergency vs. a job that can wait, still happening vs. already handled — judged, not just transcribed.
- ✓Your brand on every call. Riley answers as your company, in a calm, natural way — not “thanks for calling the answering service.”
- ✓No lock-in. Forward your existing line, keep your number, cancel anytime. Nothing to install.
- ✓Sales calls don't reach you. Riley recognizes solicitors and robocalls and ends those calls politely. You're alerted for customers — not for the vendor pitching SEO at 11pm.
- ✓A founder you can get on the phone. Not a support queue — the person who built it. The irony isn't lost on us.
One flat price. No surprises.
Every company gets the same plan, the same price, and a direct line to the founder:
- ✓No per-lead fees, ever — unlimited calls
- ✓Month-to-month, cancel anytime
- ✓Set up in a day — forward your line and you're live
- ✓One saved job can cover months of it
If missed after-hours calls cost you even one job a month, this pays for itself many times over — run your own numbers.
Get started Try the demo first (262) 413-0766Hear it for yourself, then let's talk.
Call the demo line, play a customer with a leak, and see the lead land. If it's not for you, tell us that too.