Green Bay · Fox Valley · answering service
A 24/7 answering service for Green Bay & Fox Valley restoration companies.
From Suamico down the Fox to Oshkosh, winter does the selling for you — if you catch the call. Riley answers in your company's name around the clock, triages like a dispatcher, and delivers the lead with recording and transcript in seconds.
Call the demo line and act out a burst pipe in De Pere at 5 below. 90 seconds, no signup.
When it's −10 in January, the phone doesn't wait for morning
Northeast Wisconsin freezes hard and thaws messy. Deep-frost cold snaps burst supply lines from Howard to Kaukauna — usually the same night, all at once. Ice dams push meltwater into ceilings in Ashwaubenon; the spring thaw finds every seam in a Neenah foundation; a February furnace failure turns into frozen pipes by dawn. When it happens, it happens to fifty households in the same 12 hours — right when your crew is already stretched.
Cold-snap nights are exactly when answering matters most: every unanswered ring is a job that goes to whoever picks up next. The homeowner with water coming through the kitchen ceiling isn't leaving a voicemail.
What Riley does on every call
- Answers 24/7 in your company's name — including the cold-snap surge when calls stack ten deep
- Triage like a dispatcher: source, still-active or contained, water category (sewage flagged as biohazard), property, insurance
- Captures and confirms name + callback number
- The lead hits your inbox in seconds — recording and full transcript attached
- Never quotes a price, never promises an arrival time, hands off cleanly when a caller needs a human
One flat price: $299/month, unlimited calls — the surge nights cost the same as the quiet ones. No per-lead fees, month-to-month, cancel anytime. Run your own missed-call numbers to see what's leaking.
Serving Green Bay & the Fox Valley: Green Bay · De Pere · Ashwaubenon · Howard · Suamico · Appleton · Neenah · Menasha · Kaukauna · Oshkosh · and the surrounding counties. (You define the service area — Riley answers wherever your customers call from.)
Common questions
Can it handle a cold-snap surge — ten calls in an hour?
Yes — that's the point of software answering the phone. Riley takes calls in parallel, so the surge nights that used to bury your voicemail become a stack of triaged leads sorted by urgency.
Is this a Wisconsin company?
Yes — Sevby is built and run in Wisconsin, and Riley handles restoration calls only. You can get the founder on the phone, which is more than most answering services can say.
What does it cost?
$299/month flat, unlimited calls, no per-lead or per-minute fees. Forward your line after-hours only if that's all you want; cancel anytime.
Test it with your nastiest January call.
Ring the demo, play the frozen-pipe homeowner, and watch the lead land before you hang up.