Green Bay · Fox Valley · answering service
A 24/7 answering service for Green Bay & Fox Valley restoration companies.
From Suamico down the Fox to Oshkosh, winter does the selling for you — if you catch the call. Riley answers in your company's name around the clock, triages like a dispatcher, and delivers the lead with recording and transcript in seconds.
Call the demo line and act out a burst pipe in De Pere at 5 below. 90 seconds, no signup.
When it's −10 in January, the phone doesn't wait for morning
Northeast Wisconsin freezes hard and thaws messy. Deep-frost cold snaps burst supply lines from Howard to Kaukauna — usually the same night, all at once. Ice dams push meltwater into ceilings in Ashwaubenon; the spring thaw finds every seam in a Neenah foundation; a February furnace failure turns into frozen pipes by dawn. When it happens, it happens to fifty households in the same 12 hours — right when your crew is already stretched.
Cold-snap nights are exactly when answering matters most: every unanswered ring is a job that goes to whoever picks up next. The homeowner with water coming through the kitchen ceiling isn't leaving a voicemail.
What Riley does on every call
- Answers 24/7 in your company's name — including the cold-snap surge when calls stack ten deep
- Triage like a dispatcher: source, still-active or contained, water category (sewage flagged as biohazard), property, address read back to confirm
- Captures and confirms name + callback number
- The lead hits your inbox in seconds — recording and full transcript attached
- Never quotes a price, never promises an arrival time, takes the number so a real team member calls back when someone wants a human
One flat price: $299/month, unlimited calls — the surge nights cost the same as the quiet ones. No per-lead fees, month-to-month, cancel anytime. Run your own missed-call numbers to see what's leaking.
Serving Green Bay & the Fox Valley: Green Bay · De Pere · Ashwaubenon · Howard · Suamico · Appleton · Neenah · Menasha · Kaukauna · Oshkosh · and the surrounding counties. (You define the service area — Riley answers wherever your customers call from.)
Common questions
Can it handle a cold-snap surge — ten calls in an hour?
Yes — that's the point of software answering the phone. Riley takes calls in parallel, so the surge nights that used to bury your voicemail become a stack of triaged leads sorted by urgency.
Who am I actually dealing with?
Riley handles restoration calls only — not every small business at once. And you can get the founder on the phone, which is more than most answering services can say.
What does it cost?
$299/month flat, unlimited calls, no per-lead or per-minute fees. Forward your line after-hours only if that's all you want; cancel anytime.
Test it with your nastiest January call.
Ring the demo, play the frozen-pipe homeowner, and watch the lead land before you hang up.
Sevby answers for restoration companies across the Midwest — Milwaukee & the North Shore · Madison & Dane County · statewide overview. Riley answers wherever your customers call from; you define the service area.
Free for anyone in the trade: the water damage call script we built Riley on — printable, no email required.