Comparison
Sevby vs. Rosie for restoration companies.
Rosie is a well-priced, general-purpose AI receptionist serving plumbers, law firms, realtors, and more. Sevby serves exactly one trade. The difference shows up in what gets asked when a basement is flooding.
Call the demo line and act out a flooded basement — the specialization is audible in 90 seconds.
| Sevby | Rosie | |
|---|---|---|
| Built for | Restoration only — water and fire damage | Small businesses in general — plumbing, HVAC, law, real estate, property management, more |
| Emergency triage | Water source, category (clean vs. sewage), still-active, urgency — built in | Message-taking scenarios you configure yourself (2–unlimited depending on plan) |
| Water-loss intake | Dispatcher-grade questions out of the box, insurance status included | Generic intake unless you script restoration questions in |
| Guardrails | Never quotes prices or promises arrival times | Depends on how you configure it |
| Pricing | Flat $299/mo, unlimited calls | $49/mo (250 min) · $149/mo (1,000 min) · $299/mo (2,000 min) |
| Minute caps | None — storm week costs the same | Every plan has a monthly minute allowance |
| Extras | Focused on the phone line — recording, transcript, structured lead | Calendar booking, website chat widget, texting add-ons |
Rosie prices and plan details from heyrosie.com/pricing, checked August 1, 2026. Confirm current terms with them directly.
Let's be fair to Rosie: it's a capable AI receptionist at honest prices, and its pricing page says it serves two-thousand-plus small businesses. If you ran a law office or a realty group, we'd tell you to look at it. But restoration isn't a general-purpose phone problem.
The generalist trade-off
A general AI receptionist is a toolkit. You set up the greeting, write the message-taking scenarios, and decide what gets asked. That flexibility is the product — and it means the restoration knowledge has to come from you. On Rosie's entry plan you configure 2 custom scenarios; unlimited scenarios arrive on the $299 tier.
Sevby ships the opposite way. The restoration intake is the product:
- Source and status: what's leaking, and is it still running? A live supply line is a call-back-in-minutes lead.
- Category of water: clean, gray, or sewage — with a biohazard caution to the caller when it's category 3.
- Insurance awareness: whether the caller has filed or plans to file a claim, captured without giving coverage advice.
- Urgency classification: emergency, soon, or routine — so you know which lead to chase first.
Nothing to script, nothing to maintain. Forward your line and the dispatcher-grade intake is just there.
Minutes vs. flat
Rosie sells minutes: 250, 1,000, or 2,000 a month depending on plan. For steady call volume that's a fine model — and at $49/month the entry plan is genuinely cheap. Restoration volume isn't steady. The week a storm floods half your county is the week a minute cap matters. Sevby is $299/month flat with unlimited calls — the same number Rosie charges for its 2,000-minute top tier, without the cap.
Sevby is new — we're looking for restoration design partners rather than pointing at a customer-count. The demo is the proof: watch the live demo or call (262) 413-0766 and play a panicked homeowner.
When Rosie is the better fit
If you run a low-call-volume business, want calendar booking and a website chat widget in one subscription, or you're not in restoration at all — Rosie is a strong, well-priced choice. Sevby earns its keep when the calls are water and fire emergencies and the intake has to be right the first time.
Same price as Rosie's top tier. One trade deep.
Call both demos if you like — ours is a phone number, no signup. Act out a sewage backup and listen to what gets asked.
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